Terms of Service

Last updated: May 11, 2026

1. Agreement

By signing up for IGVentures ("the Service"), you ("Customer") enter into this agreement with Impacting Global Ventures LLC ("IGVentures", "we"). The Service automates lead-conversion workflows on behalf of Customer's business.

2. Customer responsibilities

  • Customer is the data controller for all lead data and is responsible for capturing valid consent (TCPA-compliant disclosures on lead-ad forms, web forms, etc.) prior to any outreach.
  • Customer warrants that messaging consent has been obtained for every lead added to the platform.
  • Customer is responsible for 10DLC brand and campaign registration with their Twilio account.
  • Customer is solely responsible for the accuracy of business-knowledge content used by the AI.

3. Acceptable use

  • No sending unsolicited messages to consumers who have not opted in.
  • No HIPAA-regulated PHI without a signed Business Associate Agreement with IGVentures and all required subprocessors.
  • No use to deceive, mislead, or impersonate. AI-generated messages must identify the sending business.
  • No use in violation of any applicable law (TCPA, CTIA, CCPA/CPRA, GDPR, state mini-TCPAs, etc.).

4. Fees & billing

Service plans, monthly fees, and per-message overage rates are listed at billing time. Twilio, Anthropic, and email-provider charges may be invoiced separately depending on plan. Non-payment may result in suspension.

5. Service availability

We target 99.5% monthly uptime for the core workflow engine and dashboard. Scheduled maintenance windows will be announced. We are not liable for downtime caused by upstream providers (Twilio, Anthropic, Zoom, Calendly, Meta).

6. Data ownership

Customer owns all lead data in its workspace. IGVentures owns the platform software, AI prompts, and workflow logic.

7. Liability allocation

To the maximum extent permitted by law, IGVentures' total liability is capped at amounts paid by Customer in the preceding 12 months. Customer indemnifies IGVentures for claims arising from Customer's lead lists, consent failures, or content of automated messages that violates applicable law.

8. Termination

Either party may terminate with 30 days written notice. Customer's data will be exported on request and deleted within 30 days of termination.

9. Governing law

This agreement is governed by the laws of the State of Delaware, United States. Disputes will be resolved in the state and federal courts located in Delaware.

Contact

Questions about these terms: legal@igventures.dev